F Bets' Privacy Policy — Your data is safe with us

F Bets is one of Bangladesh's leading online gaming and Sports Betting platforms. We believe your personal data belongs to you — and it is our responsibility to protect it. This privacy policy has been developed in line with international data protection standards.

F Bets' privacy policy applies when you visit our website, open an account, play games, place bets, or use our mobile app. This policy may be updated periodically, so we recommend reviewing it from time to time.

F Bets collects two types of information — what you provide directly, and what is gathered automatically.

Personal Information (Provided by You)

• Full name and date of birth (for age verification)
• Mobile number (Bangladeshi)
• Email Address
• Address & Nationality
• National ID or passport number (for KYC verification)
• Payment method details (bKash / Nagad / Rocket account number)

Automatically Collected Data

• IP Address & Device Information
• Browser type and operating system
• Traffic sources and visit duration
• Game & Betting Activity History
• Transaction records and balance history
• Cookies & Tracking Data

F Bets collects information in several ways. We are being fully transparent about each method.

F Bets uses your information only for specific, legitimate, and transparent purposes. Your data will not be used for any additional purpose without your consent.

• Account Management: To secure account registration, login, and overall account safety.
• Age & Identity Verification: To verify users are 18+ and complete the KYC process.
• Transaction Processing: For processing deposits, withdrawals, and bonus payments.
• Customer Service: To resolve your issues quickly.
• Fraud Prevention: To detect multiple accounts and bonus abuse.
• Personalized Experience: To show you bonuses and offers based on your preferences.
• Legal Obligations: To comply with regulatory authority requirements.
• Platform Development: To analyze user behavior and improve the site.

F Bets never sells or commercially shares your personal information. However, certain data may be shared with third parties in the following limited circumstances:

Payment Processors

Only the minimum information required to process transactions with bKash, Nagad, and Rocket is shared.

Legal & Regulatory Authorities

Information may be disclosed under a court order or a lawful request from a regulatory authority. This is part of F Bets' legal obligations.

Technology Service Providers

Trusted third-party software is used for the technical operation of the site. These providers are contracted under F Bets' privacy policy.

The F Bets website and app use cookies. Cookies are small text files stored in your browser that help improve your experience on the site.

Cookie Types

• Essential Cookies: Required to maintain your login session and ensure security. These cannot be disabled.
• Functional Cookies: To remember your language preference, balance display settings, and more.
• Analytical Cookies: To understand which sections of the site are used most. No personal identification is involved.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect how the site functions.

F Bets employs industry-leading technology to protect your data. Beyond the technology itself, our entire team is trained to uphold your privacy.

• 256-bit SSL Encryption: All data transfers are protected with the highest standard of encryption.
• Firewall Protection: An advanced firewall system to prevent unauthorized access.
• Two-Factor Authentication: OTP verification at account login.
• Regular Security Testing: Regular security audits conducted by third-party experts.
• Restricted Access: Only authorized personnel are permitted to access personal data.
• Data Backup: Regular encrypted backups to protect against server failures.

As an F Bets user, you have important rights over your own data. We respect those rights.

• Right to Know: You can request to know what information F Bets holds about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Object: You may object to the use of your data for specific purposes.
• Right to Portability: You can request a copy of your data in a portable format.
• Right to Withdraw Consent: You can withdraw your consent to promotional communications at any time.

To exercise any of your rights, contact us by email. We typically respond within 30 business days.

F Bets does not retain your data longer than necessary. Retention periods for different types of information are outlined below:

• Account Information: For as long as the account is active, and for 5 years after closure.
• Transaction Records: 7 years, as required by legal obligations.
• KYC Documents: 5 years after account closure.
• Support Conversations: 2 years after resolution.
• Cookie Data: After the session ends, or up to 1 year maximum.

F Bets does not provide services to anyone under the age of 18. In line with our privacy policy, we do not knowingly collect personal information from minors.

• Date of birth verification is mandatory at the time of registration.
• Age is verified through the KYC process.
• Any account identified as belonging to a minor is immediately suspended and all associated data is permanently deleted.
• If parents have any concerns, they can contact our support team.

F Bets may update this privacy policy at any time. Revisions may be made due to legal changes, the introduction of new services, or security requirements.

• For significant changes, you will be notified in advance via email or SMS.
• The date of any update will be noted at the top of the page.
• Continued use of the site after changes have been made will be considered acceptance of the updated policy.
• Previous versions of the policy are available upon request.

If you have any questions or complaints about our Privacy Policy, or wish to exercise your rights, please get in touch with us:

Our privacy team typically responds to requests within 3 to 5 business days. For urgent matters, reach us via 24/7 live chat.